General Questions:

  1. What type of file format do you take?
  2. How do I know if my picture is high resolution?
  3. How long is the turn-around time?
  4. What is the cost of custom design?
  5. I still have questions about what I need to do. Who do I talk to?

Splash Page:

  1. What is the different between splash page and website template?
  2. What kind of content goes on my splash page?
  3. What is the advantage of having a splash page?
  4. Where can I preview all the splash page templates?
  5. How can I define the link for the "Guest Button" (splash page)?
  6. How much it cost for adding a splash to our web site?
  7. What is the different between "basic splash page" and "premium splash page"?
  8. None of these designs exactly suit our club's look and feel. Can we get a fully customized splash page?
  9. How can I update or make edits to the splash page?
  10. What if I don't have enough images?
  11. How many pictures can the rotating image contain?

Website Template/ Layout Upgrade:

  1. What is the dimension/size of the banner?
  2. I already have a site and am only using a portion of the clubhouse online site, can you customize the layout?
  3. How many times can I change my template?
  4. Can I customize the templates that are offered?
  5. Are there any limitations to the design?
  6. Where can I preview all the website templates?

Graphics Changes:

  1. Can I request graphic changes to my site?
  2. Can I change my website template?
  3. Can I change my Splash page template?

Bugs:

  1. How come there is a light blue color around my site?
  2. Why is website is not aligned properly?
  3. My images are not showing up.
  4. My website links are going into 2 lines and messing up the design.

Other Questions:

  1. What is the different between RGB and CMYK?
  2. If I have a non-graphic issue, who should I contact?
  • You can click on the questions at the left to jump to the answers.

  • The answers are highlighted in yellow once you select them.


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If there is anything you do not understand or have any questions, please feel free to contact us:

Email: webgraphics@jonassoftware.com
 
Phone: Jonas Support
1-800-352-6647 press 1 then 3
 
ClubSys Support
1-800-356-4242

General Questions: Back To Top











Splash Page: Back To Top



What kind of content goes on my splash page?
Each of the templates are designed to accommodate different amounts of text and images. Based on which template you choose, the content is up to you. Usually most clubs give a brief history or description of their club.


What is the advantage of having a splash page?
The splash page adds an extra level of customization to your ClubHouse Online site, and is very advantageous to your website's search engine capabilities. It will distinctively separate members from guests, helping direct visitors to the desired information. Overall, the visual image and design makes your site look very professional.


Where can I preview all the splash page templates?
You can view all the splash page templates HERE
















Website Template/ Layout Upgrade: Back To Top











Where can I preview all the website templates?
You can view all the website templates HERE.


Graphics Changes: Back To Top







Bugs: Back To Top

How come there is a light blue color around my site?
This is most likely an Internet Explorer 6 issue and one of our graphic designers can fix this bug for you, however it is also recommended that you upgrade to Internet Explorer 7 as it is also more secure. To get it, click here.








Other Questions: Back To Top





 
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